Frequently Asked Questions
Everything you need to know about your new fuzzy friend
Q.What is a worm on a string?
A worm on a string is a magical fuzzy toy that appears to defy gravity! It wiggles and moves up and down a string, providing endless entertainment.
Q.How do worms work?
The worm moves along the string through a clever combination of friction and vibration. Simply hold the string and watch your worm wiggle!
Q.Are worms safe for children?
Yes! Our worms are made from safe materials. However, they contain small parts and strings, so adult supervision is recommended for young children.
Q.What colors do worms come in?
Our worms come in various vibrant colors! Colors are randomly selected to add to the surprise and fun.
Q.How long does shipping take?
Standard shipping typically takes 5-7 business days. Expedited shipping options are available at checkout.
Q.What is your return policy?
We offer a 30-day satisfaction guarantee. If you're not happy with your worm, you can return it for a full refund. See our Returns page for details.
Q.Can I track my order?
Yes! You'll receive a tracking number via email once your order ships.
Q.Do you ship internationally?
Currently, we only ship within the United States. International shipping may be available in the future.